sctyclintonhill:

While snow is falling, complaints will not be taken about snowy or icy sidewalks. After the snow stops falling, property owners must clear a path for pedestrians and remove snow from sidewalks next to bus stops and hydrants as follows:

• If snowfall ends between 7:00 AM and 5:00 PM, property owners must clear sidewalks within four hours.
• If snowfall ends between 5:00 PM and 7:00 AM, property owners must clear sidewalks before 11:00 AM.

The City may issue property owners a summons for failure to clear the sidewalks within these timeframes.

You can make a complaint at any time about snow or ice on sidewalks in front of public property such as a bus stop shelter, a park path, or a school. You can make a complaint about snow or ice on sidewalks in front of private property after property owners have had the appropriate amount of time to clear their sidewalks.

You may report snow or ice on the sidewalk using 311 Online:

• Inside a bus stop shelter
• In front of a public school
• On park paths or on streets next to parks
• In front of an MTA facility
• In front of a post office

Call 311 to report snow or ice:

• In front of a police station
• On a sidewalk in front of commercial or residential property

You may also use 311 Online to report snow or ice on a roadway

• Report a snowy or icy roadway.